Terms & Conditions

Effective Date: 22 October 2026

Welcome to Beautigeous. These Terms & Conditions govern your access to and use of our website, https://beautigeous.in/, and purchases made through our online store.

In these terms, “Beautigeous,” “we,” “our” and “us” refer to the business operating the Beautigeous website. “You” and “customer” refer to any person visiting the website or purchasing our products.

By accessing or using our website, you agree to these Terms & Conditions and the policies referred to in this document. If you do not agree, please discontinue use of the website.

1. About Beautigeous

Beautigeous is an online jewellery brand offering fashion and imitation jewellery, including necklaces, pendants, jhumkas, earrings, rings, bracelets and other accessories listed on our website.

Our website allows customers to browse available products, view product information and place orders online.

2. Eligibility to Use the Website

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are below the age of majority, you should use this website and make purchases only with the involvement and permission of a parent or legal guardian, as required by law.

You agree to provide accurate and complete information when placing an order or contacting us.

3. Product Information and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, colours, sizes and other relevant information.

Please note:

• Product colours and appearance may vary slightly depending on lighting, photography and your device’s display settings.

• Product dimensions, finishes and other specifications should be checked against the information provided on the relevant product page.

• Any material, finish, stone, coating or performance claim will apply only as described for the particular product.

• Care instructions should be followed to help maintain the appearance and condition of your jewellery.

Unless specifically stated on an individual product page, do not assume that a product is made from precious metals or genuine gemstones, or that it has a particular coating or material composition.

We do not intend to misrepresent the nature, quality or characteristics of any product. If an item is materially different from its description or otherwise qualifies for a remedy under applicable law, your statutory rights remain unaffected.

4. Prices, Offers and Taxes

All prices and applicable charges will be displayed on the website at the time of purchase.

Prices are generally displayed in Indian Rupees (INR), unless otherwise stated.

Product prices, availability and promotional offers may change from time to time. Any change will not retrospectively alter a confirmed order except where permitted by law or agreed with the customer.

Discount codes and promotional offers are subject to their stated conditions, validity periods and eligibility requirements. Unless expressly stated otherwise, offers cannot be combined.

Applicable taxes and delivery charges will be communicated during the purchase process, as relevant.

If a pricing or listing error is identified, we will take reasonable steps to contact the affected customer and resolve the matter in accordance with applicable law. We will not use an error as a reason to disregard a customer’s legal rights.

5. Orders and Order Confirmation

When you place an order, you are submitting a purchase request for the selected products.

After receiving your order, we may send an order confirmation or acknowledgement through the contact details you provide. An acknowledgement of receipt does not necessarily mean that the order has been finally accepted or dispatched.

Orders are subject to product availability, payment verification and fulfilment checks.

If we are unable to fulfil an order, we will inform you and arrange an appropriate resolution, including a refund where due.

Please check your product selection, quantity, delivery address and contact details carefully before completing your order.

6. Payments

Payments must be made through the payment methods offered at checkout.

Transactions may be processed by third-party payment service providers and will be subject to their applicable terms and security procedures.

Beautigeous does not ask customers to share their UPI PIN, banking password, OTP or complete payment-card credentials through email, WhatsApp or customer-support messages.

If a payment is deducted but your order is not confirmed, contact us with the relevant transaction reference so that we can investigate.

7. Shipping and Delivery

Orders will be processed and dispatched according to the availability of the products and the shipping information provided on our website.

Delivery estimates are indicative and may be affected by courier operations, weather, public holidays, location or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact details.

For further information about dispatch, delivery, shipping charges and tracking, please refer to our Shipping Policy.

Nothing in this section excludes any obligations or remedies that apply under law when an order is delayed, lost or not delivered.

8. Cancellations

Order cancellation requests should be submitted as soon as possible through our customer-support email.

Whether an order can be cancelled may depend on its fulfilment status and applicable law. Once an order has been dispatched, cancellation may no longer be operationally possible, but any applicable consumer rights will remain unaffected.

Please refer to our Cancellation Policy for further details.

9. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Returns, Refunds & Exchanges Policy and Refund Policy.

For claims involving damaged, defective or incorrect items, our standard procedure requests a complete, continuous and unedited unboxing video showing the original parcel being opened and the item received. Photographs alone are not a substitute for the standard video-evidence requirement.

Customers should contact support@beautigeous.in promptly and provide their order number and supporting information.

These evidence requirements and any stated reporting window do not exclude or restrict consumer rights or remedies available under applicable law. Each complaint will be assessed in accordance with the circumstances and applicable legal requirements.

Please review the relevant policies before placing an order.

10. Jewellery Care and Product Use

Jewellery should be handled and stored according to the care instructions provided for the individual product.

Avoid exposing items to water, perfumes, cosmetics, cleaning chemicals or excessive moisture unless the relevant product description expressly states that the item is designed to withstand such exposure.

Where a product is specifically described as waterproof or anti-tarnish, that description applies to the product as listed and should not be assumed to guarantee resistance to every condition, chemical or form of wear.

Normal wear, misuse, improper storage or failure to follow product-specific care instructions may affect the appearance or lifespan of jewellery. This section does not limit remedies available for manufacturing defects, misleading product descriptions or other matters covered by applicable law.

11. Website Use and Prohibited Activities

You agree to use this website lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful or misleading purposes.

• Attempt to interfere with the website’s security, availability or proper operation.

• Introduce malicious software or attempt unauthorised access to website systems.

• Submit false order information or knowingly misuse promotions.

• Copy, reproduce or exploit website content for commercial purposes without permission, except where permitted by law.

We may investigate suspected misuse and take appropriate action consistent with applicable law.

12. Intellectual Property

Unless otherwise stated, the Beautigeous name, logo, website design, original text, graphics, photographs and other original website content are owned by Beautigeous or used with permission.

You may access and use website content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify or commercially exploit our protected content without prior permission, except where such use is permitted by applicable law.

Third-party names, trademarks and materials remain the property of their respective owners.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery partners, social-media platforms and other external websites.

These services may operate under their own terms and privacy policies. Beautigeous is not responsible for the independent policies or practices of third parties, subject to any obligations imposed on us by applicable law.

14. Privacy and Personal Information

Personal information collected through the website will be handled in accordance with our Privacy Policy and applicable data-protection laws.

Please review our Privacy Policy to understand what information may be collected, how it is used, when it may be shared and how you can exercise applicable privacy rights.

15. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits any liability, consumer right or remedy that cannot lawfully be excluded or limited.

Subject to that principle, Beautigeous will take reasonable steps to maintain accurate product information and a functional website. We cannot guarantee uninterrupted or error-free access at all times.

To the extent permitted by applicable law, we are not responsible for losses arising from circumstances genuinely beyond our reasonable control, provided this does not remove any legal responsibility that applies to us.

16. Complaints and Customer Support

If you have a question, concern or complaint about an order, product or website service, please contact us so that we can review the matter.

Email: support@beautigeous.in
Website: https://beautigeous.in/

Please include your order number and a clear description of the issue where relevant.

Complaints will be handled in accordance with applicable legal requirements. Any required grievance-officer details and complaint-handling information will be made available as required by law.

17. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our business, products, website features or applicable legal requirements.

The updated version will be published on this page with a revised effective date where appropriate.

Changes will not remove rights that have already accrued to customers or override applicable law.

18. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Any dispute will be addressed in accordance with applicable Indian law and the jurisdiction of competent courts or forums, without restricting any consumer’s statutory rights to seek remedies before an appropriate consumer commission or other competent authority.

19. Contact Information

For questions about these Terms & Conditions, orders or website services, contact:

Beautigeous Customer Support
Email: support@beautigeous.in
Website: https://beautigeous.in/

Thank you for shopping with Beautigeous. We appreciate your trust and look forward to helping you discover jewellery that complements your style.